The QRM® Institute Silver course combines theoretical knowledge of QRM® principles with practical applications through exercises and simulations. It illustrates the change from a cost-oriented traditional mindset (store floor or support services) to an agile QRM® cell organization that focuses on reducing cycle time.

QRM® is not about working faster, but about working better together. It is about simplifying workflows and streamlining company processes – both internal and external (suppliers and customers) – to create collaborative dynamics.

The main goal of QRM® is to grow the business by focusing on reducing lead times in all processes. QRM® reduces delays by eliminating unnecessary time from the customer’s perspective: the so-called “white space”.

If you are faced with increasingly individualized customer requests with short deadlines, then QRM® is for you.

• Objectives of the Silver training
• Understanding the origin and the 4 basic principles of QRM®
• Learning techniques and tools for analyzing the lead time (MCT)
• Learning and implementing the laws of system dynamics
• Learn and implement the keys to a cellular organization
• Better understand the dynamics of interpersonal interactions, the keys to team development and the quick response leadership style